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Select your primary account, and then select Change. (This is not the same as adding a second account). In the Account Settings dialog box, select Close.Īdd the other user's mailbox as an additional mailbox. Select Yes when you're prompted to confirm that you want to remove the account. Select the account that you want to remove, and then select Remove. Select Account Settings, and then select Account Settings. For example, if you're a delegate, remove your manager's account from your profile. Remove the second Exchange account from your profile.
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To set up a configuration in which a manager and their delegate's mailboxes can be accessed from the same Outlook profile, follow these steps instead. The delegate has added Corey Gray's account to their own Outlook profile. In this example, the manager is Corey Gray. In the following example, an Outlook 2010 profile displays two Exchange accounts that have been added to it. This type of profile configuration isn't supported, however there is no warning or error message displayed when this scenario is set up. In Outlook 2010, Outlook 2013, and Outlook 2016, Outlook 2019, and Outlook for Microsoft 365 a manager can add a delegate's account to their profile and the delegate can add the manager's account to their profile. Scenario 1: The manager and delegate mailboxes are added to the same profile
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